How to build a Whatsapp chatbot easy steps

What will be your major preferred channel to get to a business? is it an email? call or conversational platform like whatsapp?

In previous times everyone including myself prefer emails and phone calls because it was considered a professional way.

Nowadays I am also using whatsapp for both official and personal purposes. The basic idealogy occupying every business and its users is that whatsapp has more than 2B users which include almost every country in the world. 

Users are also preferring personal messaging platforms like whatsapp and more. Majorities are considering whatsapp because of the secure end-to-end encrypted format. But reaching out the niche customers in their messaging channels had become more crucial now.

Parallelly, on the other hand, businesses that use chatbots as their support are achieving quick query completions and happy clients. The major reason for this type of gain is no waiting time, getting easier replies for FAQs and other information is achieved easily.

So that we can understand that whatsapp based chatbot services can improve your brand's efficiency. But there is a small thing business needs to know that is businesses can't create chatbots directly on Whatsapp itself. Businesses need Whatsapp Business API to integrate chatbots on whatsapp. If the business already has a whatsapp business API or has to get one for creating an efficient customizable whatsapp based chatbot according to the business and its industry from a whatsapp based chatbot service provider like Ask EVA.

Before entering into the blog we must know what is a Whatsapp chatbot right?

A whatsapp chatbot is a computer program or software which can reply to customers' queries in real-time by understanding the requests with the support of AI, ML, and NLP. Most chatbot development companies are providing a basic chatbot that will give suggestions, and table cards only. But the AI and NLP based whatsapp chatbot providers like Ask EVA can produce efficient chatbots which can handle onboarding to post-production processes without any help from human agents.

How to Build Whatsapp Chatbot 

Constructing a whatsapp based chatbot is pretty easy and can be built without using a single code. There will be only two simple steps with Ask EVA for building a whatsapp chatbot for your business.

1. Getting Whatsapp Business API.
2.  Designing Whatsapp based chatbot.

Getting Whatsapp Business API

A few months back businesses have to get Whatsapp API approval only from the official whatsapp API solution providers.

There were only 65 official partners of whatsapp API available. Businesses can get approval directly from whatsapp, but it will be a very long and delaying process.

But, Now businesses can easily get whatsapp business API approval in a few minutes directly from whatsapp, thanks to the latest launched Cloud whatsapp API solutions.

Hence there are two ways to get whatsapp API

one is getting the whatsapp API by yourself. During the time of application, you need to provide your business details, Facebook business manager account details, phone number, name, etc.

The second way is to choose Ask EVA as your whatsapp API solution provider. It will be easier because Ask EVA will handle the rest of the formalities and get you the whatsapp API quickly.

Then provide a name for your whatsapp chatbot and start customizing your whatsapp chatbot according to your business.

Businesses can provide required flows to Ask EVA our team of chatbot developers will provide the exact flow required for your business.

Finally

Whatsapp chatbots are the most powerful and efficient method for automating businesses. This will result in a great leap in human agent processes, can generate more leads, businesses will get higher conversions, retain repeated customers by pushing notifications, etc. 

Ask EVA stands for Ask Executive Virtual Assitant which can automate and assist your business virtually by providing great end-to-end support to the business. For detailed inquiries about whatsapp chatbots visit our askeva website or reach our team at [email protected]