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4 Ways To Optimise Last-Mile Delivery Performance!

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Kindred Delivery
4 Ways To Optimise Last-Mile Delivery Performance!

When it comes to providing an ideal delivery service in Singapore for customers, the last-mile delivery is a critical part of transportation planning. It might be the final leg of the delivery journey and supply chain, but it is often the costliest phase. 


The last journey is a matter of whether a consumer's expectation is met or not. Hence, errors and delays are among the most frustrating and difficult parts that every ecommerce is trying to avoid. It leads to poor reviews since it can be perceived as 'bad' service or customer care. As a result, optimising and boosting your last-mile delivery should be among your top priority. Here's how you can boost its performance:


1. Optimise routes

When it comes to providing ideal last mile delivery in Singapore, panning your manual route can make or break efficiency. Optimising the key routes is about plotting which one takes the shortest period to reach the destination. During the course of planning and plotting, consider the variables, such as the ETA, traffic and efficiency rate.


2. Choose the best logistic service partner

It's common for most ecommerce and local enterprises to partner with logistics for a last-minute or parcel delivery service in Singapore. Doing that allows them to focus more on enhancing core competencies and improving their strategy. However, you should choose the right logistic partner since they can help decrease shipping costs and delivery time.


3. Communicate with customers constantly

One of the most effective ways to optimise last-mile performance is to communicate with your customers with last-mile communication. Doing so helps them stay updated via SMS or email to avoid the possibility of delayed or missed deliveries. It helps save the frustration on the customer's end and increases service satisfaction. 


4. Automate transport schedule

Gone are the days when you have to deal with paperwork and spreadsheets. Today, in enhancing last mile logistics in Singapore, using automated applications helps optimise transport schedules for incoming orders. It also keeps track of time limits, improving efficiency and consistency.


If you are looking for services for last mile delivery in Singapore, visit Kindred Delivery!

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