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Digital Workplace Service Automation

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Progressive

Workelevate helps save time by eliminating the need for service desk’s intervention to conduct time-consuming and tedious routine tasks. Our solutions leverages automation capabilities to address employee queries, streamlining digital workplace service automation. Workelevate core philosophy and motive is to empower the end users by providing a “One Click” solution to a certain set of repetitive IT issues/problems so that they can remediate the issues by themselves, without any sort of intervention from the IT department. Workelevate Employee Self- Service platform helps significantly reduce the number of tickets and increase the overall system uptime.

Workelevate integrates with the Active Directory of the organization and hence functions related to user management and profile management can be directly carried out from the tool itself. integration with Active Directory provides with the features like updating the user profile, searching users across the organization and also simplifies the process of employee on-boarding and off-boarding directly from the tool itself.

We understand that certain non-commercial softwares are really important for the end users, but the process of access provisioning and installing them is too tedious. To make the process tad simpler Workelevate provides the system admin with the power to whitelist a set of software based on employee groups and organizational units. This makes it easy for the end user to install the whitelisted software directly from the product itself. Only the software which are whitelisted for a certain user will be available for installation to that user.

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