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David Kaup’s 4 Simple Food and Beverage Lessons for Hoteliers

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David Kaup
David Kaup’s 4 Simple Food and Beverage Lessons for Hoteliers

There’s more to running a successful food and beverage program than just having great chefs and the best foods around; there’s an art to properly executing the F&B component of any hospitality business, whether it’s at an inn, resort, or luxury cruise ship. This article from guest author David Kaup explores four key lessons you can use to help ensure your F&B program stands out from the competition and continues to succeed over time.


1)  Be aware of changing consumer trends

People are becoming increasingly curious and concerned about how their food is made, what ingredients it contains, and where it comes from. As travelers start to focus more on health, they’re turning towards local, homegrown food options at hotels as a way to avoid the allergens that can often be found in pre-packaged foods. David kaup says if you have a cooking school or kitchen space at your hotel, take advantage of this opportunity and teach your guests some simple dishes that can be cooked at home with ingredients found locally at the farmer's market or grocery store.


2)  Don’t be afraid to try something a little different with your menu

Food can be strongly linked to both. Travelers who visit a new place often try to experience the local culture through its cuisine. According to David Kaup so don't be afraid to try something different with your menu or drinks! Of course, there is always a risk that you won't strike gold, but what's life without taking risks? The best part about it is if you succeed at being different, you'll get rave reviews from customers that otherwise may not have enjoyed their stay!


3)  Treat guests as you would treat family when they come to visit

It’s essential that you be as warm and welcoming as possible to travelers who sit down for a meal or a drink. This is an easy measure to take, but one that is not always followed by hotel staff. Employees should make eye contact, greet guests with enthusiasm and inquire about preferences - these are just a few of the basics. Furthermore, David Kaup says always put an empty coffee cup in front of guests and offer an assortment of both sweet and savory snacks in order to keep them coming back for more.


4)  Consider the hotel restaurant as a separate business

It’s important to find a chef who understands both the needs of your hotel's other guests and can also run an independent restaurant. But there are some things they can do to make sure their property is a success. First, don't neglect customer service in an effort to cut costs or save time. Second, take advantage of word-of-mouth advertising by running promotions through social media channels and sending personalized marketing emails. Third, offer catering options so your guests can enjoy their experience at home with friends and family - again providing a personal touch will make all the difference! Fourth, hire well!

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