Sign in

What makes a good managed service provider?

Nayan Mistry
What makes a good managed service provider?

1. Overview 

Technology has advanced a lot and companies must strengthen their business by keeping up with technological advancements. The issue with modern companies is that they're not well-equipped with the most recent technology that can cope with the growing demands of companies within today's digital world. 

Managed IT solutions can ease the burden on your IT team and lets them concentrate on strategic growth instead of day-to-day tasks. With less time spent on mundane tasks such as simple support and service instead, they can concentrate on delivering the most effective software solutions to your company and methods to enhance the IT infrastructure of your company to improve efficiency across every department. 

2. Evolution of Managed Services 

For a long time, the Break/Fix model has been dominating IT services. The company will have its system in place; when there's an issue, they'll notify the IT team to address the issue. It's true that this means many downtimes while waiting for the IT team to resolve the issue and then a huge cost to identify the larger issues. However, back in the day, businesses were either not awed by technology in their day-today operations or didn't even believe that they could. 

With the development of technology, it became apparent to many businesses that technology was crucial for their operation. It was however not practical or feasible for many businesses - particularly small enterprises - to have their own IT expert full-time. The lengthy downtime as well as the significant job (and revenue) reductions associated from the "break/fix" method were not acceptable. Therefore, Managed IT Services was birthed. 

With a managed IT service model, businesses contract with an external group comprised of IT experts to oversee their technology and address any issues as swiftly as they can. The IT team is also able to frequently update the business's technologies and procedures to ensure that they are up-to-date. Businesses no longer need to worry about malfunctioning systems or outages to email and can make use of the latest and more advanced technology.

3. What is the best MSP? 

Now you are aware of what you can expect when the integration of Managed IT services into your company. However, you will need a reliable managed IT provider to outsource the work. The best MSP has the top services. As such you should hire them. We've listed a few aspects to consider in order in order to make an informed decision on choosing a managed IT services provider

  • Flexible service model 
  • A shared approach to win-win businesses 
  • Strategic alliances with cloud service providers 
  • The home of Microsoft 365 experts and consultants 
  • Provide services with value 
  • Quick support for multiple time zones 
  • Consistent customer support 
  • Develop a disaster recovery plan 
  • Automated backup and updates 
  • Work in compliance with the law. 
  • Dependable and a single point of contact to ensure dedication 

So, it is important to be aware of the factors mentioned above prior to hiring an controlled IT services provider. Making the right choice with the correct MSP will yield positive results over the long-term.  

4. Outcast Competition by joining in the digital technological 

There is no doubt that Managed IT Services can transform your business. However, its growing popularity in this type of business has seen an increase in the number MSPs throughout the time. It has become more difficult for companies to determine the best service provider. If you are unsure, call us. Our group of specialists will help you through the procedure. 

We work with businesses to offer them solutions to help accelerate their growth. We provide managed IT solutions like the management of cloud services, security for IT and even customized solutions. 

5. FAQ

1. What is managed IT services? 

Managed IT services encompass the entire range of information technology-related services and support that are handled by a third-party business using cloud-based software. The information technology solutions allow for the ability to monitor your systems and provide proactive support as well as timely repairs and troubleshooting often before your internal team has even spotted that there is a problem. 

2. What exactly is Managed Services provider? 

An MSP, also known as a managed service provider, an MSP actively manages IT systems for businesses and even prevents the possibility of downtime or security issues. MSPs open the doors for alliances that provide specific expertise and capabilities as well as allowing them to grow their infrastructure upwards and downwards in accordance with the requirements. The most reputable MSPs know the needs of companies and can help overcome the gaps while solving issues. Working together with the Managed Service Provider can ensure maximum productivity and efficiency for companies. 

3. What's the typical expense of managing IT for business? 

MSPs usually charge their IT services according to the hour or through charging an annual fee per user. Hourly rates are appropriate for companies that have hired experts for a specific task or wishes to make outside experts on hand to solve potential problems. The cost will be based on the resources and size that the MSP and the services it offers and the services offered, but you can estimate a range of $150 to $225 for an hour. 

4. What's included in Managed IT Services? 

The amount managed service providers cost is contingent on the services they provide their clients. It is generally the case that MSPs are responsible for managing the corporate IT infrastructure and network and technical support to individuals users as well as for concerns that affect the business more broadly, the maintenance of servers and workstations, as well as other IT equipment, data security, including security against unauthorized access as well as protection against other threats and viruses. 

5. What is the difference between Break/Fix as well as managed IT service? 

It's possible to ask the reason why managed security services are growing while traditional break/fix support methods have been around for long periods of time. Yes, they do not require a monthly cost. However, they can decrease your chances of receiving the correct service and decrease the chance that someone will solve your issue. 

6. Why do you think your business require management services? 

There are numerous reasons your business requires managed services. One of the advantages from managed service is the fact that it lowers costs for labor and also eliminates the expense of training and hiring new IT employees. Additionally, you don't need to spend money on IT infrastructure, which eliminates the necessity of updating it on a regular basis. 

7. What's the future of managed services? 

This is why organizations are increasingly turning to managed services companies (MSPs) for managing your IT operational and infrastructure to gain their advantages, including reduced costs and efficiency. More than 60% of companies are predicted to depend on MSPs in 2025. 

8. What are some examples for managed service? 

Some examples of managed services are administration of infrastructure and application management to ensure connectivity security, security, virtualization, monitoring of networks, along with disaster restoration. Furthermore managed services could comprise desktop and storage, mobility, communications as well as help desk and technical assistance. 


Nayan Mistry
Zupyak is the world’s largest content marketing community, with over 400 000 members and 3 million articles. Explore and get your content discovered.
Read more