logo
logo
Sign in

What is the Vueling Airlines refund policy?

avatar
Charles Williams

Know about Vueling Airlines' refund policy

Vueling Airlines is a Spanish airline and the country's biggest carrier. Vueling is synonymous with excellence and satisfaction. It is best known for its fantastic flight services, including in-flight entertainment, high safety standards, convenient experience, etc. Sometimes customers might have to cancel their flights due to emergencies, or the airline encounters issues due to which it cancels the flight. In such cases, customers can cancel their flight and get a refund from Vueling Airlines. The airline refunds the amount as per its refund policy only. The following is the policy that everyone should be aware of to request a refund from Vueling. Vueling Airlines gives a refund only if the flight is canceled 48 hours before the scheduled departure. 

  • Any passenger who has purchased the ticket from unauthorized mediums is not eligible to get a refund from Vueling. 
  • Vueling Airlines refund the total amount if the flight is canceled by the airline due to any reason. 
  • Passengers who have to cancel their flight due to medical emergencies are eligible to get a full refund.
  • If a passenger cancels a flight after completing the check-in, they are not eligible for a refund.
  • Customers who have travel insurance can cancel their flights free of cost and will receive their refund in the form of travel credit.
  • Passengers holding a refundable ticket can get their refund in cash by communicating with officials.


How do I get a refund from Vueling Airlines?

So now that you have learned about Vueling Airlines' refund policy, you should also know the process to request a refund from the airline. The following are the methods to do so. You should kindly go through them thoroughly to understand them better.


Submit refund request through Manage Booking:

  • This is the online method to request a refund from the airline. People prefer it due to its time-saving attributes. Follow the given steps to submit your Vueling refund request on the website. Visit the website of the airline. Ensure that you visit the official website.
  • Scroll on the homepage and click the ‘Manage Your Booking’ tab.
  • Mention your registered email ID and booking code to search for your flight booking.
  • When the booking details open, you should select the cancel option from the below menu.
  • You shall provide the reason for canceling your flight. At this stage itself, you will find the refund option.
  • A refund form will open up. Please fill out the form correctly and review it before submitting it.
  • Ultimately, you will receive a confirmation email on your email ID. You should track the status of your refund from time to time.


Call customer service to get a refund:

  • This is the offline method of submitting a refund request with Vueling. It is also simple and effective. You have to dial the Vueling Airline customer service number, 0034931518158, and make a call. You shall hear the following IVR options after calling the mentioned number.
  • Press 1 to make a new reservation.
  • Press 2 to cancel or change a flight.
  • Press 3 to get a refund.
  • Press 4 for flight-related inquiries.
  • Press 5 to talk to an agent.

You should carefully listen to the IVR options and hit the appropriate key on your cell phone. You can connect with an executive and submit your refund request.

collect
0
avatar
Charles Williams
guide
Zupyak is the world’s largest content marketing community, with over 400 000 members and 3 million articles. Explore and get your content discovered.
Read more