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Emerging Supply chain and Logistics Technology Trends

Nitin Lahoti
Emerging Supply chain and Logistics Technology Trends

Supply chain and logistics technology is trying to break down boundaries and improve the supply chain’s productivity. The standard technological advancements in machine learning and AI are currently growing in areas like shipment tracking, supply chain management software, trucking transportation, user experience, and international transportation. RFID and IoT are not the only technologies to understand in this genre. Read on to learn more about the technology, trends, and evolution of logistics and supply chain management across various markets.

Let's Dig Deeper into Supply Chain and Logistics Technology

Today, when a customer orders an online package, the sites can fast-pace the delivery, offer tracking options, and minimize transportation costs. This advancement is becoming the basis of international shopping and global market capture. The supply chain and logistics technology advancement are apparent in the following areas.

Shipment tracking system

A couple of years ago, if you wish to know when you will be receiving your product, you need to have a phone call with the executive, who will check the database and give an estimate. Today, software advancement in this field allows customers to have live tracking 24/7. Some advanced tracking systems allow shipment notification or messages to the customer. The delivery crew receives customer information about a package, allowing them to contact the customer for coordination. It saves considerable time and cost in delivering the process and minimizes losses due to damage, delay in delivery, lawsuit, and more.

Supply chain monitoring

RFID might be an old-school technology, but it is still in use in numerous supply chains to monitor and track processes. The process allows the crew to have an overall picture of the expected and delayed inventory. Some companies have alarms customized to indicate if the process falls behind the deadline. Today, IoT is calling the shots in monitoring. The future of logistics can become more accurate, transparent to the customers, and faster with the help of IoT.

IoT is not a new technology. It helps the devices to work interconnected. For instance, using your home internet, you can switch on your heating system from a remote location with a mobile app. This example is a simple scenario of what IoT can do in a home. Think about a large warehouse where a manager can assign deliveries, start up the packing process, or even control the entire line with an app, several miles away from the warehouse. It is the first step towards complete automation of the supply chain with minimal human interference.


2.65 billion people are in any one of the social media platforms, connected to the world. Thus, the supply chain and logistics technology growth is trying to take advantage of this enormous connection. Do you want to share any vital information about delivery or industry information to the general public? You can connect with your customers via social media. Many logistic companies try to communicate with their customers on social media platforms, clarify their queries, and even respond to reviews. Online reputation is a critical factor for any business.


The technology in logistics need not be a customized solution just for the supply chain department. Sometimes, the right technology evolving in another genre can be of more exceptional service to this department. The best example is the mobile maps. The GPS helps the delivery team to track the right location of the customers without stopping at every local store to ask for direction. Moreover, the real-time tracking features and best route algorithm allows better visibility and faster delivery.

Customer experience

Both B2C and B2B business models rely on customer satisfaction. Manufacturing is getting more customized to meet the customer-centric market needs. It is not easy to attain overall customer satisfaction if the supply chain lags. Data analytics and automation help to predict customer needs and serve accordingly. Today, ‘digital fitness’ is becoming a standard to develop better strategies for supply chain management. Not every technology in logistics has to be in-house. Some companies use sharing business models, drop shipping, and other methods to keep their logistics less cumbersome.

Beyond these, the thriving logistics technology trends also cater to better efficiency, faster time-to-market, customization, dynamic capacity inclusions, and a decrease in overall cost.

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Nitin Lahoti
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