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How to Improve Guest Satisfaction and Profit Valet Podiums:

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Lewis Walker
How to Improve Guest Satisfaction and Profit Valet Podiums:

Would you like to transform your hotel parking from a necessary evil and a source of guest annoyance to a highly profitable part of your hotel that improves your customer satisfaction? As a good luxury hotel manager, your first interaction with your guest is very important. Whenever guests come to stay at your hotel, collect their luggage with you and hand over their keys to the valet.


The experience of your first meeting with a guest starts there, as does the behavior of the staff standing outside your hotel with your guest. An essential service often overlooked is building trust with guests upon arrival at your hotel. Valet parking can create at least 10-15% additional space in your existing lot and allows you to park back-to-back in parking and non-parking spaces. If you have space outside the property to park cars, you can add even more space.

 

Can Guests Take Advantage of Your Valet Service?

Visitors who stay too long can create traffic backup problems and become frustrated. Ensure a good performance, be aware of your surroundings, and get this service up and running as soon as possible. We can take advantage of valet parking services near me, which offers valet parking directly from your terminal at LAX airport. They offer the best LAX Airport parking rates and clean, well-maintained, secure parking spaces.

 

Are You Comfortable with Advanced Security?

A great valet parking future lies on secure valet parking podiums. It's a fully integrated solution that operators and owners can get the most out of while adding profit to your business.


Suppose you own a city, resort, or airport hotel. In that case, valet parking can provide significant profitability and operational benefits, especially if you have access to a third-party valet service or temporary assistance.


Increases your existing parking capacity by 10% or more

Enables you to control access to your spaces

Increases your guests' safety

  • Provides more convenience and better experience for your customers

 

Introducing Valet Vault, the Most Secure Valet Podium on the Market!

The Valet vault puts luxury and security back into the valet.



Customize the Experience

It's always amusing what we recall from hotel stays. It's rarely about how well the linens were ironed or when housekeeping cleaned the room. Most of the time, it's supper mints placed on the pillow or the way our towel was folded to look like a swan that we remember.


Personal touches, in addition to the simple things you do for all of your guests, can make a big difference. Obtaining as much information about your guests as possible and using that information to customise their stay is a terrific way to make a lasting impression.


  • Here are some great personalized gift or treat ideas:
  • Champagne and chocolate are appropriate for anniversaries and honeymoons.
  • Valet attendants provide chilled bottles of water.
  • Birthday and Mother's Day flowers
  • Children's coloring books and snacks


You can even become more personalized by recording information from prior stays and delivering items requested by previous guests, such as additional pillows and blankets. Leave a little note with the addition, letting them know you recalled their preferences and wishing them a pleasant stay.

 

Safer

The most secure valet podium on the market is Valet Vault, both in design and construction. Our proprietary manufacturing processes offer the highest protection level for the keys and the automobiles they guard.


Smarter

The patented technology has now been included as an "extra employee" by Valet Vault.


Self-Operating

Valet Vault is the most secure solution in the world, thanks to an optional Access Control function that allows operators and owners to control multiple podiums and users from anywhere using a smartphone or tablet.


Stronger

Valet Vault doors can withstand over 1,000 lbs. of pulling resistance and last five times longer than rival models because they are made in the USA and constructed with industrial-grade reinforced aluminum that is UL approved for durability.

 

The Future of Parking is Safe, Smarter, More Secure & Profitable

Make your valet a profitable opportunity for your hotel by onboarding the right supplier, who can help you increase profits while providing guest safety and security.


Profitable

Valet Vault generates income. The addition of our newest feature, Interchangeable Color Illuminated Signage, transforms our podiums into a marketing and sales tool for customers around the globe. Why Your Hotel Needs to Be Secure.

 

What are the Pricing Keys to Encouraging Valet Parking at your Hotel?

There are two pricing keys to encouraging valet parking at your hotel:


  • Keep the rising cost of your valet parking reasonable. Ideally, hourly self-parking options are $5 or less, and overnight is $5/day more.
  • Provide pricing options for at least three to four hours at competitive rates with nearby lots.

 

Final Words

A good parking lot can be very profitable for your hotel operations. Expanding your valet parking can greatly help you increase your hotel's parking revenue, profitability and customer satisfaction and improve your efficiency without making a large investment.

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Lewis Walker
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